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Mercato Customer’s Q&A
Payment Method
Mercato accepts all major credit and debit cards and social payment services. Accepted credit cards include Visa, Mastercard, Discover, and American Express. They also offer PayPal and Venmo at checkout.
In addition, EBT is accepted as a payment method in selected stores.
To update the payment method, follow these steps:
- Go to Account Settings
- Select Payment Information
- Add your new card information before removing the old one
- Make the new card your preferred payment method
- Delete the old card if you wish
Please note that this information is subject to change and it's always a good idea to check the latest on the Mercato website.
Mercato FAQs
Mercato Alternatives
Here are the top 10 alternatives to Mercato:
- Uber Eats for Merchants: An easy way to get the food you love delivered.
- Onfleet: Makes it easy for businesses to manage and analyze their delivery operations.
- Instacart: Building the best way for people everywhere in the world to shop for groceries.
- Gopuff: Delivers snacks, drinks, ice cream, and more real quick.
- Shipt: Delivers groceries fresh from your local store.
- Burpy: A same-day grocery delivery service that deploys a crowdsourced shopper to preferred local retailers to source the items customers want.
- ShopHero: Proprietary e-commerce platform assists supermarket operators in expanding their presence online and successfully engaging their customers digitally.
- Routific: Helps businesses plan their deliveries and routes more efficiently.
- Postmates for Merchants: Enables businesses to deliver anything to their customers, on-demand.
- DoorDash for Merchants: Provides businesses with on-demand delivery service for their products.
These platforms offer various features and services similar to Mercato, including grocery delivery, food delivery, and more. Please note that this information is subject to change and it's always a good idea to check the latest on the respective websites.
How To Open A Mercato Account?
To open an account on Mercato.com, follow these steps:
- Visit Mercato.com.
- Click Sign-in on the top-right corner.
- Click the sign-up link to create an account.
- Enter your first name, last name, zip code, email address, and password.
- Click Create account.
After creating an account, you can start shopping by entering your zip code and choosing a local store. Add items to your cart and proceed to checkout when ready. Remember, each store has an order minimum that needs to be reached to place the order at checkout and receive your delivery.
For further assistance, reach out to the customer support team via email at help@mercato.com or by phone at (855) 966-2725. The business hours are from 9:00 AM PST to 9:00 PM EST.
Please note that this information is subject to change and it's always a good idea to check the latest on the Mercato website.
Mercato Return Policy?
At Mercato, there is a process in place for starting a return or replacement. If an order is returned to the store, an email is sent from the team requesting a convenient redelivery time and date. The customer is asked to reply to the email with a convenient redelivery time and date.
Reasons for an order being returned to the store could include an incorrect delivery address, missing apartment/unit/floor number in the address, invalid or incorrect phone number, the courier not being able to reach the customer upon delivery, no safe place to leave the order, or the delivery address being inaccessible.
To prevent an order from being returned, customers are advised to enroll in SMS and push notification delivery updates, be present and aware during the delivery window, and keep their phone handy to provide any special instructions that may need to be given to the courier.
For further assistance, customers can reach out to the customer support team via email at help@mercato.com or by phone at (855) 966-2725. The business hours are from 9:00 AM PST to 9:00 PM EST.
Please note that this information is subject to change and it's always a good idea to check the latest return policy on the Mercato website.